Verizon screwing me over

Let me tell you about Verizon!

Back in July my phone shut itself off and quit working. I went in to the store and they had to order me a new phone. It took a few days, and I while I was there I asked the guy who helped me "do I need to return my old phone?" He said no. So I kept it. Then my replacement phone came and it was broken. They sent me a new one. I asked the SAME guy and of course was told not to return the broken phone. Well I kept the original because it has my personal info on it. The other phone, I recycled because I wanted to do good for the environment.

So imagine my surprise when I get my balance today, in September, and its $964! Yes, apparently I was charged for never returning those 2 replacement phones.

I called and spoke to 3 different people including a supervisor. I can return the original phone and have the charge refunded. However unless I return a phone, I don't get money back. I've tried telling them that I was told not to return them so its not my fault. I had finally go into the store and try to find the person who told me not to return the phones.

Turns out, this guy was brand new from Alltel and was "learning the ropes." I have to wait until they talk to him and HOPEFULLY he'll fess up and say he messed up in telling me that. If not, I don't know what happens. So I will hear from them tomorrow.

Regardless, unless Verizon seriously changes their tune, and steps up in the customer service area of the business, I'm canceling my line and switching to a new plan. I've had them since 2004 and just recently I've had problems.

It only takes one serious screw up to lose my trust forever!

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Update on school and weight loss

So I'm sitting here in my classroom, but no class. My geography prof apparently decided not to be here the first week which leaves me with a GIANT hole of free time before my next class starts. Good thing I brought my laptop charger!

So lets do a quick run down thus far of my classes.

Business Advertising: Prof is pretty cool, I still need the book. Brand new its $200 but I found out I can rent it for $90. Might be worth it, not sure.

Weight Training: Instructor is...hot lol Class seems awesome! We get to design a workout regime for ourselves and should be running a 1.5 mile run at the end of the semester so I'm excited!

Anthropology (Culture of Native Americans): Prof seems awesome, class seems really interesting.

Geography: I have heard that this prof is nutso, used to be a Marine lol

Journalism: Haven't gone yet, but the Prof is a hard ass. He'll tell you your story sucks but won't really say why so you have to wing it. Knowing this ahead of time will be good and I know I'll have to be patient. Psh I worked with almost 30 4year olds, I can be patient!

So yeah thats my week thus far! I don't blog as much as I used to but I am VERY active vlogging on youtube. Of course those vlogs really have to do with weight loss so I don't post them on here.

Weight loss is going great, I am down 28 pounds thus far, well I think 28.8 so almost 29 lol. I've been eating so healthy that I now crave fruits and veggies. I ate tons of junk food yesterday which is a total rarity for me lately and I kept thinking, hmmm not as good as I remember.

Well I will sit here awhile longer, and be the bearer of bad news to other students coming in lol. Parking is so ridiculous that a lot of people are just now getting in for the 9:30 class only to have me turn them away and say the class is canceled.

My desk just broke! maybe I should leave this room!